Partners In Care Program
GOE Technicians providing top quality service!
Partners in Care
More than service. A lasting partnership.
Keep your ophthalmic equipment in top shape with scheduled maintenance, preferred pricing, and service you can count on.
Priority Service — Receive scheduling priority over non-contract service requests, subject to urgency and availability.
Guaranteed Package Pricing — Your agreed annual maintenance package rates stay fixed for the full 36-month term.
10% Off Additional Labor — Save on our current regular hourly labor rates for additional repairs and service throughout your agreement.
Annual Preventive Maintenance — Scheduled cleaning, inspection, lubrication, and adjustments help keep covered equipment operating reliably.
Complete Manual Phoroptor Reconditioning — Applicable plans include annual care plus complete reconditioning once every three years.
Documented Service History — Keep track of completed maintenance and your equipment’s reconditioning schedule.
Loaner Manual Phoroptor — Help keep your practice moving while instruments are serviced, subject to availability and compatibility.
Pay as Service Is Completed — Billing occurs after each room or instrument is serviced, with no required prepayment.
Our Satisfaction Promise — If you’re dissatisfied with our service, you may cancel without an early termination penalty. Completed services and authorized charges remain payable.
Let’s build a maintenance plan for your practice. Contact Grimes Optical Equipment to get started.
Coverage depends on your selected plan. Parts, travel, and approved additional work are billed separately.